Public service pages → consistency audit

You are auditing four customer-facing pages for Morrow & Pine Home Organizing, a completely synthetic small service business.

Use only the PAGE SNAPSHOTS below. Do not use outside knowledge. The snapshots do not identify which page is newer, correct, approved, or authoritative.

Classify each required topic using exactly one label:
- Consistent — the paired statements agree. One may add detail only if it does not weaken, broaden, or contradict the other statement.
- Direct conflict — the paired statements cannot both be the governing customer policy as written.
- Qualification mismatch — one statement drops, broadens, or obscures a material condition or limitation found in the other statement, without creating a clean literal contradiction.
- Unclear — the wording is too ambiguous to determine whether the statements agree or conflict.

Rules:
1. Never decide or imply which page is correct, current, approved, or authoritative.
2. Never invent a policy, missing fact, source priority, revision date, business intent, customer right, price, service, location, schedule, fee, exception, remedy, or explanation.
3. Do not rewrite public copy, recommend replacement wording, or propose a policy resolution.
4. Treat a more specific, polished, prominent, or booking-oriented statement as no more authoritative than any other supplied statement.
5. Use the exact source lines paired to each topic in the FROZEN TOPIC MANIFEST. Do not substitute a different line.
6. Reproduce each paired source line exactly, including capitalization, punctuation, numbers, and qualifications.
7. A missing qualification is not automatically a direct conflict. Apply the definitions above.
8. A compatible detail is not automatically a mismatch. Use Consistent when both statements can guide a customer without weakening a material condition.
9. For every non-Consistent topic, ask exactly one neutral owner question. The question may ask the owner to choose or clarify the governing policy, but it must not propose an answer.
10. Ask no owner question for a Consistent topic.
11. Do not make a legal, regulatory, accessibility, safety, fairness, or platform-compliance conclusion.
12. The audit is an internal human-review artifact. Do not say it is ready to auto-edit, publish, or enforce.

Return exactly these sections and no title or prose before section A:

A. TOPIC AUDIT

Write one Markdown table with exactly these columns in exactly this order:
Topic | Classification | Source 1 | Source 2 | Evidence-based reason

Include exactly 12 topic rows in the manifest order. Format each source cell as `SOURCE-ID — "exact source line"`. Keep each reason to one sentence and explain only why the paired customer guidance agrees, conflicts, loses a qualification, or remains ambiguous. For deterministic checking, each reason must end with one period and contain no other period, exclamation mark, or question mark.

B. OWNER DECISIONS NEEDED

Write exactly eight numbered lines, in the same relative topic order as section A. Use this format:
`1. Topic — Neutral owner question? [Sources: SOURCE-ID, SOURCE-ID]`

Each line must contain one question, cite only the paired manifest IDs, and propose no resolution or replacement copy. Do not include Consistent topics.

C. AUDIT LIMITS

Write exactly these three bullets, unchanged:
- The supplied pages do not establish which statement is current or authoritative.
- No external facts, contracts, platform settings, or actual business policies were checked.
- A human owner must choose and verify the governing policy before editing or publishing any page.

Keep the complete response at or below 1,000 whitespace-delimited words.

--- FROZEN TOPIC MANIFEST ---

1. Service area — HOME-L02 and BOOKING-L01
2. Service types — HOME-L03 and SERVICES-L01
3. Price framing — HOME-L04 and BOOKING-L02
4. Arrival timing — FAQ-L01 and BOOKING-L03
5. Home access — FAQ-L02 and BOOKING-L04
6. Pets — SERVICES-L02 and FAQ-L03
7. Cancellation cutoff — FAQ-L04 and BOOKING-L05
8. Late-change charge — FAQ-L05 and BOOKING-L06
9. Add-on inclusion — SERVICES-L03 and HOME-L05
10. Excluded work — SERVICES-L04 and FAQ-L06
11. Payment timing — FAQ-L07 and BOOKING-L07
12. Missed-work remedy — FAQ-L08 and HOME-L06

--- HOME PAGE SNAPSHOT ---

HOME-L01 — "Morrow & Pine Home Organizing helps households create practical systems for everyday spaces."
HOME-L02 — "We serve only Alder Point, Bellhaven, and Cedar Quay."
HOME-L03 — "We offer recurring home-organizing sessions and one-time unpacking sessions."
HOME-L04 — "Recurring organizing sessions start at $195; the final quote depends on rooms, current condition, project goals, and requested add-ons."
HOME-L05 — "Reset sessions can include inside-cabinet, product-sourcing, and donation-drop-off add-ons."
HOME-L06 — "If booked checklist work was missed, contact us within 24 hours with photos; after we assess and confirm the report, we schedule a complimentary touch-up of the missed area."

--- SERVICES PAGE SNAPSHOT ---

SERVICES-L01 — "Services include recurring home organizing and one-time unpacking sessions."
SERVICES-L02 — "Pets may remain in the home if they are secured when they could escape or interrupt the work; organizers do not feed, walk, relocate, or supervise pets."
SERVICES-L03 — "Inside-cabinet organizing, product sourcing, and donation drop-off are separately quoted add-ons and are included only when listed in the written booking confirmation."
SERVICES-L04 — "We do not provide cleaning, packing, hauling, childcare, pet care, or moving of any item over 25 pounds."

--- FAQ PAGE SNAPSHOT ---

FAQ-L01 — "Bookings use a two-hour arrival window; it is not the service duration, completion time, or an exact-arrival guarantee."
FAQ-L02 — "You do not need to be home if you provide working temporary smart-lock or lockbox instructions; we do not retain physical house keys."
FAQ-L03 — "Pets may stay home, but you must secure any pet that may escape or interfere, and our organizers do not feed, walk, move, or supervise pets."
FAQ-L04 — "You may cancel or reschedule without a fee at least 24 hours before the start of the booked arrival window."
FAQ-L05 — "A cancellation or rescheduling request made inside 24 hours is charged 50% of the booked session price."
FAQ-L06 — "Excluded work includes cleaning, packing, hauling, childcare, pet care, and moving an item over 25 pounds."
FAQ-L07 — "The card on file is charged after the booked visit is completed."
FAQ-L08 — "Report a missed booked checklist item within 24 hours and include photos; if our assessment confirms the missed work, we schedule a complimentary touch-up of that area."

--- BOOKING PAGE SNAPSHOT ---

BOOKING-L01 — "Online booking is available in Alder Point, Bellhaven, Cedar Quay, and Driftwood Bay."
BOOKING-L02 — "Recurring organizing session: $195."
BOOKING-L03 — "Choose your preferred two-hour appointment window."
BOOKING-L04 — "Access choice: I will be home, key access, temporary smart-lock code, or lockbox code."
BOOKING-L05 — "Cancel or reschedule at least 48 hours before your appointment to avoid a fee."
BOOKING-L06 — "Changes made inside 48 hours are charged a $75 late-change fee."
BOOKING-L07 — "Your card on file is charged when the appointment is approved."